Delivery and Returns
Delivery
We aim to dispatch orders as fast as we can as a small team, but please allow orders to dispatch within 1-3 working days of order placing. If you require your order next day, please select next day guaranteed shipping. Please note we only ship orders Monday-Friday.
USA delivery
Tees
Standard shipping (4-8 days): $4.99
Express Shipping (2-5 days) : $8.99
Hoodies
Standard shipping (4-8 days): $7.99
Express Shipping (2-5 days): $9.99
México delivery (10-15 days delivery)
Tees
Standard shipping: 9.99$
Hoodies
Standard shipping: 14.99$
Returns
The last thing we want is for our customers to be unhappy with one of our products, but if for some reason you are then we are happy to exchange the item / provide store credit within 28 days or refund within 14 days of delivery. Ensure the order is sent back in the condition it was received with the original receipt and a note on.
Please note, all sale items are exchange or store credit and have to be returned within 21 days of delivery. We appreciate the understand on this as per discontinued, low inventory styles. They can be exchanged for alternate items if a size is out of stock.
*Store credit is fully flexible, can be used on any order of any items, at any point with no expiry.
Any discount codes or free shipping deductions that are used and become invalid will be automatically deducted from the refund value. We are unable to refund any duties and taxes paid or incurred on an order.
We cannot take responsibility for an incorrect shipping address filled on the site. Please ensure you check your completed address to make sure it is deliverable. Please ensure you keep hold of any proof of postage or tracking numbers on your returns, we cannot be responsible for returns that do not reach our warehouse.
*please note mugs and socks are non-returnable for hygiene reasons.
For any further help or questions on returns please email our customer service representative contact@stadelbusiness.com